Business Hours: Monday to Friday: 9 am - 6 pm Peruvian Time Zone: GMT -5 hours

The Inca Trail is part of the Sanctuary of Machu Picchu, a protected area under the administration of the National Institute of Natural Resources (INRENA - Spanish acronym). Every visitor is obliged to follow the rules laid down for the Sanctuary

1. - REGARDING THE PAYMENT OF ENTRANCE FEES

Reservations can only be confirmed (without exception) once the following information has been send and the complete payment has been done:

- Complete names (as in your passport).
- Nationality.
- Date of Birth.
- 100% payment.
- Passport number.


• The only document that validates the payment for The Right of Use of the Inca Road Network of Machu Picchu (RED - Spanish acronym) is the ticket emitted by The Administrative Unit of the Historical Sanctuary of Machu Picchu (UGM - Spanish acronym). It is personal and un-transferable and the entrance ticket to the citadel is included in the price.


• Under no circumstances will any payment for the UGM ticket be accepted at the entrance control and registration points of the Inca Trail itself.


• The ticket must be bought a minimum of five days before entering the trail.


• Under no circumstances will the UGM ticket fee paid be subject to a refund.

2. - REGARDING RESERVATIONS

• Reservations should be made in the offices of the Departmental Office of the National Institute for Culture located in the city of Cusco. A confirmation of the corresponding reservation code number will be given at that time.
  Please note that the reservations are subject to the daily carrying capacity of people established by the UGM (500 people, including guides, porters, auxiliary personnel and approximately 150 tourists), so we suggest making the reservations as early as possible.
• In the case of non-compliance of the confirmation of a reservation, this will be cancelled. No refunds will be made in these cases.

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